{"id":25103988,"date":"2026-02-23T11:05:09","date_gmt":"2026-02-23T10:05:09","guid":{"rendered":"https:\/\/optimumsoftdigital.com\/?page_id=25103988"},"modified":"2026-04-28T13:01:06","modified_gmt":"2026-04-28T11:01:06","slug":"call-center","status":"publish","type":"page","link":"https:\/\/optimumsoftdigital.com\/fr\/call-center\/","title":{"rendered":"Call center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25103988\" class=\"elementor elementor-25103988\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34c5f16 e-flex e-con-boxed magic-button-disabled-no e-con e-parent\" data-id=\"34c5f16\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e8afc3c e-con-full diagonal-bar e-flex magic-button-disabled-no e-con e-child\" data-id=\"e8afc3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9d149f elementor-widget elementor-widget-html\" data-id=\"b9d149f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"scroll-text\">\r\n  <div class=\"track\">\r\n    Strat\u00e9gie \u00c9ditoriale, Cr\u00e9ation de contenu, Community Management, Publicit\u00e9 Sociale (Social Ads), Analyse et Reporting\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44ad7cc e-flex e-con-boxed magic-button-disabled-no e-con e-parent\" data-id=\"44ad7cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6b61aed e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"6b61aed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb3bf62 elementor-widget elementor-widget-heading\" data-id=\"eb3bf62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">call center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2af9d85 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"2af9d85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b062f0d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b062f0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Au-del\u00e0 du simple appel, nous b\u00e2tissons des ponts entre vous et votre audience. Chez Optimum Soft Digital, notre centre de contacts ne se contente pas de r\u00e9pondre au t\u00e9l\u00e9phone : il qualifie, convainc et fid\u00e9lise.<br \/>Nous savons que la voix humaine reste l\u2019outil de vente le plus puissant. C\u2019est pourquoi nous formons nos agents \u00e0 l\u2019art de l\u2019\u00e9coute active et de la persuasion \u00e9thique. R\u00e9sultat ? Une relation client fluide, des campagnes de prospection qui atteignent leurs cibles et une image de marque renforc\u00e9e par une disponibilit\u00e9 sans faille. On ne traite pas des appels, on g\u00e8re votre r\u00e9putation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5379024 e-con-full e-flex magic-button-disabled-no e-con e-parent\" data-id=\"5379024\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-85f44a4 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"85f44a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7c210d8 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"7c210d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2929b5e e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"2929b5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dcf48da e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"dcf48da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab92922 elementor-widget elementor-widget-heading\" data-id=\"ab92922\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Details<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a69644 elementor-widget elementor-widget-heading\" data-id=\"2a69644\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">du service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8f2867 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"b8f2867\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1973d5d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1973d5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u2794 T\u00e9l\u00e9prospection &amp; Prise de RDV : nous prospectons vos listes de contacts pour identifier les besoins et fixer des rendez-vous qualifi\u00e9s directement dans l\u2019agenda de vos commerciaux.<br \/><br \/>\u2794 Service Apr\u00e8s-Vente (SAV) &amp; Support : une assistance technique ou commerciale r\u00e9active pour r\u00e9soudre les probl\u00e8mes de vos utilisateurs et transformer un m\u00e9contentement en fid\u00e9lit\u00e9.<\/p><p>\u2794Enqu\u00eates de Satisfaction &amp; Sondages : nous recueillons le feedback pr\u00e9cieux de vos clients pour vous aider \u00e0 affiner vos offres et am\u00e9liorer votre qualit\u00e9 de service.<\/p><p>\u2794 Relance Commerciale &amp; Recouvrement : suivi des devis en attente pour conclure les ventes et relances amiables pour r\u00e9gulariser vos factures impay\u00e9es<\/p><p>\u2794Gestion de Campagnes Sortantes : lancement de nouveaux produits, invitations \u00e0 des \u00e9v\u00e9nements ou promotions sp\u00e9ciales : nous diffusons l\u2019information massivement et efficacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60381e0 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"60381e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a24320c elementor-widget elementor-widget-image\" data-id=\"a24320c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1709\" src=\"https:\/\/optimumsoftdigital.com\/wp-content\/uploads\/2026\/02\/pexels-divinetechygirl-1181434-scaled.jpg\" class=\"attachment-full size-full wp-image-25102627\" alt=\"\" srcset=\"https:\/\/optimumsoftdigital.com\/wp-content\/uploads\/2026\/02\/pexels-divinetechygirl-1181434-scaled.jpg 2560w, https:\/\/optimumsoftdigital.com\/wp-content\/uploads\/2026\/02\/pexels-divinetechygirl-1181434-1280x855.jpg 1280w, https:\/\/optimumsoftdigital.com\/wp-content\/uploads\/2026\/02\/pexels-divinetechygirl-1181434-980x654.jpg 980w, https:\/\/optimumsoftdigital.com\/wp-content\/uploads\/2026\/02\/pexels-divinetechygirl-1181434-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2560px, 100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d777f4c e-flex e-con-boxed magic-button-disabled-no e-con e-parent\" data-id=\"d777f4c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c5c36dc e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"c5c36dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c35a416 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"c35a416\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c7eb71 elementor-widget elementor-widget-heading\" data-id=\"6c7eb71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avantages du service\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21af08d e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"21af08d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5de6de elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c5de6de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_5 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_5 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_5 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><span style=\"color: #3366ff; font-family: bestielle; font-size: 35px;\">1<\/span>\u00a0Force de Frappe Imm\u00e9diate :<br \/>Multipliez vos points de contact sans avoir \u00e0 recruter, former ou \u00e9quiper un plateau d\u2019appels en interne.<\/div><\/div><\/div><div>\u00a0<\/div><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_6 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><span style=\"color: #3366ff; font-family: bestielle; font-size: 35px;\">2<\/span>\u00a0Qualit\u00e9 de Discours Irr\u00e9prochable :<br \/>Nos agents ma\u00eetrisent les techniques de vente et de communication pour garantir une image haut de gamme \u00e0 chaque d\u00e9croch\u00e9.<\/div><div>\u00a0<\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_7 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p><span style=\"color: #3366ff; font-family: bestielle; font-size: 35px;\">3<\/span>\u00a0Ma\u00eetrise Totale des Co\u00fbts :\u00a0<\/p><p>Transformez vos charges fixes en co\u00fbts variables. Vous payez en fonction du volume ou de la performance, avec une transparence totale.<\/p><p>\u00a0<\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_8 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><span style=\"color: #3366ff; font-family: bestielle; font-size: 35px;\">4<\/span>\u00a0Disponibilit\u00e9 Multi-fuseaux :<br \/>Gr\u00e2ce \u00e0 notre pr\u00e9sence strat\u00e9gique, nous couvrons vos besoins sur de larges plages horaires pour satisfaire vos clients, peu importe leur localisation.<\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7bfaca1 e-con-full e-flex magic-button-disabled-no e-con e-parent\" data-id=\"7bfaca1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9dab0b1 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"9dab0b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c86731 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-laptop__width-inherit elementor-widget elementor-widget-heading\" data-id=\"4c86731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Avez-vous besoin d\u2019un call center?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2db00af elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2db00af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_21 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_19 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>Contactez-nous pour un devis en un clic en 24h<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e10096 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"8e10096\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf6cc0 elementor-align-center elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"5bf6cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/optimumsoftdigital.com\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander un devis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5167e42 e-flex e-con-boxed magic-button-disabled-no e-con e-parent\" data-id=\"5167e42\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be75b84 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"be75b84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38e20f1 e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"38e20f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-17887aa e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"17887aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18d2996 elementor-widget elementor-widget-heading\" data-id=\"18d2996\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3b613f e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"f3b613f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fe2223c e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"fe2223c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39fee9a elementor-widget elementor-widget-heading\" data-id=\"39fee9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90db8f6 elementor-widget elementor-widget-heading\" data-id=\"90db8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">On y repond<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1b81ee e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"c1b81ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6a3f6 elementor-widget elementor-widget-n-accordion\" data-id=\"7b6a3f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1290\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1290\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment mesure-t-on les r\u00e9sultats ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M279 224H41c-21.4 0-32.1-25.9-17-41L143 64c9.4-9.4 24.6-9.4 33.9 0l119 119c15.2 15.1 4.5 41-16.9 41z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1290\" class=\"elementor-element elementor-element-f50e29b e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"f50e29b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1290\" class=\"elementor-element elementor-element-922f5dd e-flex e-con-boxed magic-button-disabled-no elementor-invisible e-con e-child\" data-id=\"922f5dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22a4e6f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"22a4e6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous recevez des rapports d\u00e9taill\u00e9s : taux d\u2019appels aboutis, nombre de rendez-vous fix\u00e9s, dur\u00e9e moyenne de traitement\u2026 Les chiffres parlent d\u2019eux-m\u00eames.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1291\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1291\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vos agents connaissent-ils mon m\u00e9tier ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M279 224H41c-21.4 0-32.1-25.9-17-41L143 64c9.4-9.4 24.6-9.4 33.9 0l119 119c15.2 15.1 4.5 41-16.9 41z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1291\" class=\"elementor-element elementor-element-7eb2c0a e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"7eb2c0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1291\" class=\"elementor-element elementor-element-b119caa e-flex e-con-boxed magic-button-disabled-no elementor-invisible e-con e-child\" data-id=\"b119caa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a00dcda elementor-widget elementor-widget-text-editor\" data-id=\"a00dcda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avant chaque mission, nous organisons une phase d\u2019immersion pour que nos \u00e9quipes ma\u00eetrisent votre jargon, vos produits et vos valeurs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1292\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1292\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Peut-on commencer par une petite campagne ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M279 224H41c-21.4 0-32.1-25.9-17-41L143 64c9.4-9.4 24.6-9.4 33.9 0l119 119c15.2 15.1 4.5 41-16.9 41z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1292\" class=\"elementor-element elementor-element-79a386e e-con-full e-flex magic-button-disabled-no e-con e-child\" data-id=\"79a386e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1292\" class=\"elementor-element elementor-element-8a46ccd e-flex e-con-boxed magic-button-disabled-no elementor-invisible e-con e-child\" data-id=\"8a46ccd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f93a7b elementor-widget elementor-widget-text-editor\" data-id=\"2f93a7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Absolument. Nous testons ensemble un \u00e9chantillon de donn\u00e9es pour ajuster le script avant de passer \u00e0 une \u00e9chelle sup\u00e9rieure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1293\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1293\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment g\u00e9rez-vous les donn\u00e9es clients ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M279 224H41c-21.4 0-32.1-25.9-17-41L143 64c9.4-9.4 24.6-9.4 33.9 0l119 119c15.2 15.1 4.5 41-16.9 41z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1293\" class=\"elementor-element elementor-element-ca0a273 e-flex e-con-boxed magic-button-disabled-no elementor-invisible e-con e-child\" data-id=\"ca0a273\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1293\" class=\"elementor-element elementor-element-ffe9a64 e-flex e-con-boxed magic-button-disabled-no e-con e-child\" data-id=\"ffe9a64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c557a6e elementor-widget elementor-widget-text-editor\" data-id=\"c557a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous respectons scrupuleusement les normes de protection des donn\u00e9es (RGPD). Vos listes sont crypt\u00e9es et utilis\u00e9es uniquement dans le cadre de votre mission.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1294\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1294\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est la diff\u00e9rence entre vous et un call center classique ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M279 224H41c-21.4 0-32.1-25.9-17-41L143 64c9.4-9.4 24.6-9.4 33.9 0l119 119c15.2 15.1 4.5 41-16.9 41z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1294\" class=\"elementor-element elementor-element-1d89b31 e-flex e-con-boxed magic-button-disabled-no elementor-invisible e-con e-child\" data-id=\"1d89b31\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1294\" class=\"elementor-element elementor-element-0e876b7 e-flex e-con-boxed magic-button-disabled-no e-con e-child\" data-id=\"0e876b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c962f66 elementor-widget elementor-widget-text-editor\" data-id=\"c962f66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La proximit\u00e9 et la strat\u00e9gie. Nous ne sommes pas une usine \u00e0 appels; nous sommes un partenaire qui optimise vos scripts pour maximiser votre ROI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Strat\u00e9gie \u00c9ditoriale, Cr\u00e9ation de contenu, Community Management, Publicit\u00e9 Sociale (Social Ads), Analyse et Reporting call center Au-del\u00e0 du simple appel, nous b\u00e2tissons des ponts entre vous et votre audience. Chez Optimum Soft Digital, notre centre de contacts ne se contente pas de r\u00e9pondre au t\u00e9l\u00e9phone : il qualifie, convainc et fid\u00e9lise.Nous savons que la voix humaine reste l\u2019outil de vente le plus puissant. C\u2019est pourquoi nous formons nos agents \u00e0 l\u2019art de l\u2019\u00e9coute active et de la persuasion \u00e9thique. R\u00e9sultat ? Une relation client fluide, des campagnes de prospection qui atteignent leurs cibles et une image de marque renforc\u00e9e par une disponibilit\u00e9 sans faille. On ne traite pas des appels, on g\u00e8re votre r\u00e9putation. Details du service \u2794 T\u00e9l\u00e9prospection &amp; Prise de RDV : nous prospectons vos listes de contacts pour identifier les besoins et fixer des rendez-vous qualifi\u00e9s directement dans l\u2019agenda de vos commerciaux.\u2794 Service Apr\u00e8s-Vente (SAV) &amp; Support : une assistance technique ou commerciale r\u00e9active pour r\u00e9soudre les probl\u00e8mes de vos utilisateurs et transformer un m\u00e9contentement en fid\u00e9lit\u00e9.\u2794Enqu\u00eates de Satisfaction &amp; Sondages : nous recueillons le feedback pr\u00e9cieux de vos clients pour vous aider \u00e0 affiner vos offres et am\u00e9liorer votre qualit\u00e9 de service.\u2794 Relance Commerciale &amp; Recouvrement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","_joinchat":[],"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-25103988","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/pages\/25103988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/comments?post=25103988"}],"version-history":[{"count":74,"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/pages\/25103988\/revisions"}],"predecessor-version":[{"id":25113795,"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/pages\/25103988\/revisions\/25113795"}],"wp:attachment":[{"href":"https:\/\/optimumsoftdigital.com\/fr\/wp-json\/wp\/v2\/media?parent=25103988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}